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Yes. An internal AI assistant should cite the specific document, policy, procedure or knowledge source used to answer an employee's question whenever practical. Source citations help employees verify information, build trust, identify outdated content and understand...
Yes. A properly configured internal AI assistant can provide citations or links to the SharePoint documents used to generate an answer. Employees can then open the source, review the surrounding language and confirm whether the answer applies. Citations improve...
When employees ask an AI assistant a question like, “How many vacation days do I receive?” they usually want a quick answer. But the better answer is one that also tells them where that information came from. A trustworthy internal AI assistant should not simply...