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Yes. A nonprofit AI assistant can help employees determine which approved purchasing procedure applies, identify approval thresholds, locate forms, find authorized approvers and explain the next step. It should not approve spending, determine whether an expense is...
Yes. A nonprofit AI assistant can help employees identify which approved training requirements apply to their role, program, location or responsibilities. The reliable approach is to maintain an authoritative training matrix with clear ownership, effective dates and...
Yes. A nonprofit can use an internal AI assistant to help employees find approved grant-reporting procedures, deadlines, definitions, templates and escalation contacts without giving the assistant unrestricted access to donor records, client files or confidential...
AI agents can research prospects, prepare reports, answer customer questions and automate internal processes. However, connecting an agent to business software does not automatically make it knowledgeable about the business. An agent can only work with the information...
Email messages and Microsoft Teams chats can help identify valuable organizational knowledge, but they should rarely become unrestricted, authoritative sources for an internal AI assistant. Messages are informal, incomplete and often written for one situation. They...
OpenAI’s expansion of SynthID watermarking into audio signals a shift from merely generating synthetic media to proving where it came from.
An internal AI assistant should not choose between conflicting company policies on its own. It should identify the conflict, avoid presenting either version as authoritative, cite the competing sources when appropriate, and direct the question to the responsible...
Most businesses can connect AI to Microsoft 365 today. The better question is whether they should do it yet. If your SharePoint sites, Teams files and documents are disorganized, AI will simply retrieve disorganized information faster. Before connecting Microsoft...
Many organizations are excited to enable Microsoft 365 Copilot, but the technology is rarely the biggest obstacle. The real challenge is the quality of the information Copilot can access. If your SharePoint sites, Teams files and Microsoft 365 content are outdated,...
Email and Microsoft Teams contain valuable institutional knowledge, but they should not automatically become official sources for an AI assistant. Messages are often incomplete, informal, outdated or written for a specific situation. The safer approach is to use email...
Many organizations assume an internal AI assistant must index every document before it becomes useful. In practice, that's rarely the best approach. An effective AI knowledge assistant does not need unrestricted access to every file in your organization. Instead, it...
Recent security incidents involving OpenAI and Anthropic agents show why businesses may need to govern autonomous AI more like privileged contractors than ordinary software. An AI security test at OpenAI did not remain a test. During an internal evaluation, an...
Artificial intelligence can help fundraising teams analyze donor patterns, draft appeals, prepare reports and prioritize follow-up. Yet many nonprofits remain stuck in the experimentation stage. Employees may use ChatGPT occasionally, but the organization has not...
Nonprofits need employees to find information quickly, but not every employee should see every document. Organizations may hold participant records, employee files, donor information, financial reports, legal documents and security procedures. Placing all of this...