Education nonprofits create large amounts of useful knowledge. They develop curricula, instructor guides, student procedures, grant documentation, assessment standards, program manuals, onboarding materials and reporting processes. The problem is that this knowledge...
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When Program Knowledge Walks Out the Door: A Reentry Nonprofit Example
Human-service nonprofits often depend on experienced employees who understand how programs actually work. They know which forms matter, which steps can be delayed, which agencies respond fastest, which grant requirements create problems and how unusual situations are...


