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“AI agent” can describe anything from a chatbot to a system that chooses tools, completes multiple steps and pauses for approval. The distinction matters because risk increases as the software gains authority. What Is an AI Agent? An agent uses an AI model to pursue a...
Most small businesses already use artificial intelligence for isolated tasks such as writing emails, creating social posts or summarizing documents. Agentic AI goes further. Instead of waiting for a new prompt at every step, an AI agent can pursue a defined goal,...