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A business may believe it has not adopted AI while employees use personal chatbots, writing assistants, meeting bots and browser extensions for company work. This unofficial use is called shadow AI. Why Employees Use It Employees adopt unapproved tools because they...
Small businesses often assume that adopting AI means replacing their existing software, changing established workflows or moving information into an entirely new platform. That does not have to be the case. A practical AI Knowledge Hub can work alongside the systems a...