A new employee receives emails, a handbook, Teams access, SharePoint links and a checklist. By Tuesday they ask which procedure is current. By Wednesday they cannot find the right form. The onboarding plan exists, but the knowledge system does not.
Why Traditional Onboarding Becomes Fragmented
Policies live in SharePoint, training files in Teams, forms in Outlook, procedures in Word, instructions in PDFs and access requests in Power Automate. Each source may be correct, but the employee cannot see how the pieces fit.
Maisy Organizes Onboarding Around Questions
Employees ask practical questions in Teams about first-week tasks, system access, approval limits, procedures and exceptions. Copilot Studio interprets the question and Maisy retrieves approved SharePoint guidance with the supporting form or escalation path.
SharePoint Provides Governed Content
Pixeldust organizes company context, employment policies, role responsibilities, department procedures, system instructions, approval limits, training materials and decision guides. The employee onboarding knowledge architecture shows the model.
Maisy Creates Role-Specific Paths
Entra ID groups and SharePoint permissions give field technicians, customer-service employees, managers, finance staff and contractors different onboarding answers based on role.
Power Automate Handles Tasks and Approvals
Power Automate can handle access requests, equipment requests, policy acknowledgments, training assignments and delayed-approval escalations. Maisy explains the process and links the employee to the controlled workflow.
Give New Employees a Reliable Starting Point
Maisy combines Teams, SharePoint, Copilot Studio, Power Automate and Microsoft 365 permissions. It helps businesses retain institutional knowledge through repeatable onboarding and retain institutional knowledge when managers or trainers are unavailable.
