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A small business wants employees to ask Maisy questions that cannot be answered from documents alone. A dispatcher needs the current service status for a customer. A manager wants to know whether an invoice is overdue. A sales employee needs the approved price range...
Small businesses often store information in several systems. Customer details may appear in the CRM, accounting software, email, spreadsheets and job-management platforms. Employee information may exist in payroll software, HR folders and manager notes. Project dates...