Explore Maisy articles connected to this topic.
A long-term employee gives two weeks’ notice. Leadership assumes the transition will involve transferring files, updating passwords and training a replacement. Then the questions begin. Who handles the unusual customer accounts? Which vendor contact can solve urgent...
Many nonprofits rely heavily on one employee who knows how everything works. This person may understand the grant calendar, vendor relationships, board routines, reporting requirements, program exceptions and unwritten steps behind recurring tasks. Other employees...