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Nonprofits often expect too much from their databases and too little from their organizational knowledge. A case-management system may contain participant records. A donor database may contain gift history. An accounting system may contain transactions. An HR system...
Many nonprofit delays begin with a basic question: Who has authority to approve this? The issue may involve: A purchase A new vendor A staff hire A grant expense A contract A policy exception A public statement A program change A technology request An employee expense...