Public website chatbots and internal employee assistants need different identity rules, knowledge sources and security boundaries.
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Before You Build an AI Chatbot, Organize Your Data
One of the first requests we hear from business owners is: "We want an AI chatbot for our website." It's a great goal—but it's usually the wrong place to start. An AI chatbot is only as good as the information behind it. If your documents are outdated, scattered...