Grant reporting often depends on a small number of nonprofit employees who understand each funder’s expectations. They know which outcomes must be measured, where supporting information is stored, how expenses should be categorized and which details caused questions...
Staff turnover can disrupt a nonprofit long after an employee’s final day. An experienced program director may understand how services are delivered, which community partners are dependable, how funders expect reports to be prepared and which exceptions require...
College clubs face a predictable institutional-knowledge problem: their most experienced leaders graduate. The president, vice president, treasurer and communications director may spend a year learning how the organization works, building campus relationships and...
Many nonprofits depend on their executive director for far more than leadership. The executive director may also be the person who knows: Why a policy was created Which funder allows an exception Who owns a community relationship What the board decided several years...