Nonprofit leaders often discuss artificial intelligence in terms of efficiency, scale and innovation. Frontline staff tend to ask different questions: Will this make services harder to access? Will it create more work? Will it misunderstand the people we serve? Who is...
Nonprofits are no longer asking whether artificial intelligence will affect their work. They are already using it. TechSoup and Tapp Network surveyed 1,321 nonprofit professionals for The State of AI in Nonprofits 2025. The report examined how organizations use AI,...
Artificial intelligence is already entering nonprofit operations through fundraising, communications, research, administration and employee experimentation. The board may never approve a formal AI project, yet staff can still paste donor information into public tools,...
Most nonprofit marketing teams begin using artificial intelligence for the obvious reason: they need more content and have too little time. AI can draft social posts, email appeals, donor updates, campaign ideas and website copy in minutes. That makes it attractive to...
Artificial intelligence can help nonprofits serve more people with limited resources. It can also quietly make existing inequality worse. The risk is not limited to obviously harmful algorithms. Inequality can grow when organizations assume every client has internet...
Artificial intelligence has entered the nonprofit sector, but adoption is uneven, informal and often poorly governed. Many organizations are already using AI to draft fundraising emails, summarize meetings, create social media posts and research grant opportunities....
