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An internal AI assistant can interpret some photos and screenshots, but images should not automatically become authoritative company knowledge. Optical character recognition may extract visible words, and vision models may describe objects or layouts, but they can...
Yes, but only if those attachments are stored in an approved, searchable knowledge source such as SharePoint or OneDrive and are intended to be part of the organization’s knowledge base. Email attachments should not become authoritative simply because someone sent...
Yes. An internal AI assistant should cite the specific document, policy, procedure or knowledge source used to answer an employee's question whenever practical. Source citations help employees verify information, build trust, identify outdated content and understand...
Yes. Microsoft Copilot Studio can answer questions from SharePoint Lists, and for many types of business information Lists are a better knowledge source than Word documents or Excel workbooks. Lists store structured data that is easier to search, maintain and secure....