Explore the strategy, technology, security, and financial impact behind a modern nonprofit Knowledge Hub.
These whitepapers explain how nonprofits can capture critical knowledge, organize it securely, and make it accessible through AI-powered tools without replacing the systems employees already use.
Preparing Organizational Content for AI Retrieval
Turn scattered documents into accurate, governed and searchable organizational knowledge. This white paper includes an AI content readiness model, source-of-truth controls, cleanup standards, metadata guidance, permission design, validation criteria and a 30/60/90-day preparation plan.
DOWNLOAD: Preparing Organizational Content for AI Retrieval
Maisy Security, Permissions, and Technical Architecture
Learn how a Knowledge Hub protects organizational information while making it easier for employees to find what they need.
This whitepaper explains user permissions, SharePoint security trimming, data isolation, AI grounding, domain-specific agents, website chat implementation, and how organizational data is protected from unauthorized access and model training.
DOWNLOAD: Security and Architecture Whitepaper
Maisy Knowledge Hub Implementation Using Microsoft Tools and Products
See how a complete Knowledge Hub can be built using Microsoft 365, SharePoint, Teams, Copilot Studio, Power Automate, Microsoft Entra ID, and Azure services.
This technical guide covers system architecture, content organization, permissions, Copilot agents, automated knowledge collection, deployment phases, governance, and internal and website-based AI assistants.
DOWNLOAD: Microsoft Implementation Guide
Maisy Knowledge Hub Implementation Using Google Tools and Products
Learn how the Knowledge Hub model can be implemented using Google Workspace, Shared Drives, Gemini, NotebookLM, Vertex AI, Google Cloud, and related security and automation tools.
This guide explains document management, permissions, domain-specific AI assistants, workflow automation, secure data access, and public or authenticated website chat implementations.
DOWNLOAD: Google Implementation Guide
Maisy Knowledge Hub Reduces Costs and Improves Productivity
Understand how better access to organizational knowledge can reduce labor costs, prevent repeated work, improve employee performance, and protect the business from knowledge loss.
This whitepaper includes practical examples across HR, onboarding, sales, customer support, operations, finance, management, training, and customer self-service. It also provides a framework for measuring time savings, productivity gains, and return on investment.
DOWNLOAD: Cost Savings and Business Value Whitepaper
How Maisy Uses Microsoft Copilot AI Agents
Microsoft Copilot Studio supports several types of AI agents, from secure knowledge assistants that answer questions to workflow agents that complete defined business tasks. This white paper explains how these agents work, where each type is strongest, and how Pixeldust combines them to build Maisy—an AI-powered knowledge hub designed around an organization’s existing Microsoft 365 environment, information, permissions, and processes.
DOWNLOAD: Microsoft Copilot AI Agents Work and How Maisy Uses Them
Maisy Protects Organizational Knowledge with Microsoft 365 Security
Understand how Maisy uses Microsoft 365, SharePoint, Teams, and Copilot Studio to provide secure access to organizational knowledge without bypassing existing permissions.
This whitepaper explains role-based access, SharePoint permissions, Microsoft identity controls, sensitive information management, read-only knowledge access, governance, testing, auditing, and ongoing maintenance. It also shows how Pixeldust designs Maisy so employees receive useful answers while restricted information remains protected.
DOWNLOAD: Maisy Permissions and Security Whitepaper
The Institutional Knowledge Risk Assessment Framework
Identify where critical knowledge is vulnerable before turnover, outdated information or key-person dependency disrupts operations. This practical white paper includes an eight-dimension scoring model, leadership assessment, interview questions, inventory fields and a 30/60/90-day remediation roadmap.
DOWNLOAD: Institutional Knowledge Risk Assessment Framework
Designing a Secure AI Knowledge Hub in Microsoft 365
Learn how to design a secure AI Knowledge Hub using SharePoint, Teams, Copilot Studio, Microsoft Entra ID and Microsoft 365 governance tools. This practical white paper includes a reference architecture, permission model, governance roles, testing framework, implementation roadmap and production-readiness checklist.
DOWNLOAD: Designing a Secure AI Knowledge Hub in Microsoft 365
A Practical Knowledge Governance Model for Small and Mid-Sized Organizations
Build a workable system for controlling organizational knowledge without creating unnecessary bureaucracy. This white paper includes governance roles, lifecycle states, review schedules, permission principles, AI-readiness controls, performance metrics, practical templates and a 90-day implementation plan.
DOWNLOAD: Practical Knowledge Governance Model
The Knowledge Capture Playbook
A practical system for extracting critical knowledge from employees, documents, workflows and real operational cases. This white paper includes prioritization scoring, interview scripts, workshop agendas, capture templates, evidence standards, validation controls, performance metrics and a 30/60/90-day rollout plan.
