Pre-Statement of Work (SOW) Assessment

Purpose

This assessment is completed before a formal Statement of Work (SOW) is written. It provides Pixel Dust with enough information to estimate effort, define project scope, identify risks, and prepare a detailed proposal.

This is not a technical assessment. It is a business and project scoping exercise.


Company Information

Company Name:

Primary Contact:

Title:

Email:

Phone:

Company Website:

Industry:

Number of Employees:

  • 1–10
  • 11–25
  • 26–50
  • 51–100
  • 101–250
  • 251–500
  • 500+

Number of Office Locations:


Business Overview

  1. Briefly describe your business.
  2. What products or services do you provide?
  3. Who are your primary customers?
  4. What differentiates your business from competitors?

Business Objectives

Why are you interested in an AI Knowledge Hub?

Check all that apply.

  • Improve employee productivity
  • Reduce time spent searching for information
  • Preserve institutional knowledge
  • Improve employee onboarding
  • Improve customer service
  • Improve internal communication
  • Support business growth
  • Reduce repetitive questions
  • Improve documentation
  • Prepare for AI adoption
  • Other

Current Challenges

What are your biggest operational frustrations?

Examples:

  • Employees can’t find information.
  • Documentation is outdated.
  • Too much tribal knowledge.
  • New employees take too long to train.
  • Processes vary by employee.
  • Too many interruptions.

Describe your top five.


Existing Technology

Which Microsoft products do you currently use?

  • Microsoft 365
  • SharePoint
  • Teams
  • OneDrive
  • Outlook
  • Power BI
  • Power Automate
  • Business Central
  • Dynamics 365
  • None
  • Other

Other systems:

  • CRM
  • ERP
  • Accounting
  • HRIS
  • Project Management
  • Other

Information Sources

Where is company knowledge currently stored?

Check all that apply.

  • SharePoint
  • Teams
  • Network Drives
  • OneDrive
  • Google Drive
  • Dropbox
  • Email
  • Word Documents
  • Excel
  • PDFs
  • Paper Manuals
  • Business Applications
  • Employee Knowledge
  • Other

Organization Size

Approximately how many:

  • SharePoint Sites
  • Teams
  • Departments
  • SOPs
  • Policies
  • Forms
  • Templates
  • Employees who will use AI

Departments

Select departments included in Phase One.

  • Executive
  • HR
  • Finance
  • Sales
  • Marketing
  • Customer Service
  • Operations
  • IT
  • Purchasing
  • Warehouse
  • Production
  • Other

Existing Documentation

How would you rate your documentation?

  • Excellent
  • Good
  • Fair
  • Poor
  • Almost none exists

Approximately what percentage is current?

  • 0–25%
  • 26–50%
  • 51–75%
  • 76–100%

Security

Do departments currently have different document permissions?

  • Yes
  • No
  • Unsure

Does the project include confidential information?

  • HR
  • Payroll
  • Financial
  • Legal
  • Customer Data
  • HIPAA
  • Other

Desired Deliverables

What would you like Pixel Dust to provide?

  • AI Knowledge Hub
  • SharePoint Organization
  • Knowledge Cleanup
  • SOP Development
  • Governance Framework
  • Employee Training
  • Microsoft Copilot Enablement
  • Internal AI Assistant
  • Website Chatbot
  • Future AI Roadmap
  • Other

Timeline

When would you like the project to begin?

Target completion date?

Are there any deadlines we should know about?


Internal Resources

Who will participate?

RoleNameEstimated Availability
Executive Sponsor
Project Manager
IT
Department Managers
Subject Matter Experts

Budget Expectations

Have you established a budget?

  • Yes
  • No
  • Still evaluating

Preferred engagement:

  • Fixed Price
  • Hourly
  • Phased
  • Not sure

Success Criteria

At the end of the project, how will you determine it was successful?

Examples:

  • Employees find answers faster
  • Reduced onboarding time
  • Improved documentation
  • Increased Microsoft Copilot usage
  • Better consistency
  • Less dependence on key employees

Future Plans

After the knowledge hub is complete, are you interested in:

  • Website chatbot
  • Customer support AI
  • Sales assistant
  • HR assistant
  • Employee onboarding assistant
  • Workflow automation
  • Microsoft Copilot Studio
  • Phone/Voice AI
  • Executive reporting
  • Unsure

Additional Information

Is there anything else we should know before preparing your Statement of Work?


Pixel Dust Internal Assessment (Completed by Consultant)

Project Complexity

  • Low
  • Medium
  • High
  • Enterprise

Estimated Knowledge Sources

  • Small (<10)
  • Medium (10–30)
  • Large (30–75)
  • Extensive (75+)

Estimated Cleanup Effort

  • Minimal
  • Moderate
  • Significant
  • Extensive

Estimated Duration

  • 2–4 Weeks
  • 1–2 Months
  • 2–4 Months
  • 4+ Months

Recommended Scope

  • Discovery Only
  • Assessment
  • Full Knowledge Hub Implementation
  • Multi-Phase Engagement

Primary Risks





Recommended Next Step

  • Prepare Statement of Work
  • Schedule Technical Discovery
  • Conduct Paid Assessment
  • Revise Scope Before Proposal

Outcome

This assessment provides Pixel Dust with the information required to produce a detailed Statement of Work, including project objectives, scope, assumptions, deliverables, exclusions, timeline, pricing approach, and estimated effort. It also serves as the baseline document for project planning once the engagement begins.

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Free Assessment

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The Intelligence Compound: A New Operating Model for AI in Small Business

The Intelligence Compound presents a practical framework for implementing AI in small business. Rather than treating AI as a collection of isolated productivity tools, the paper explains how businesses can use it to preserve knowledge, support decisions, reduce owner dependency, identify operational problems, and improve processes over time. It includes original use cases, governance principles, real-world examples, and a 90-day implementation roadmap.

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