Annual campaigns and recurring events often look organized from the outside. Internally, they may depend on old spreadsheets, personal reminders, reused email threads and one employee who remembers what happened last year. A fundraising gala, volunteer drive,...
Audit preparation often exposes the same problem: the nonprofit has the required information, but nobody knows exactly where it is. Policies may be stored in SharePoint, contracts in email, financial procedures in a binder and grant requirements in folders maintained...
Nonprofit work often moves between program staff, development teams and operations employees. A program may deliver services, development may report outcomes to funders, and operations may manage contracts, purchasing, staffing or compliance. The handoff between those...
Nonprofits often have policies for nearly every important area of operations, including personnel, safety, confidentiality, purchasing, volunteer conduct, technology use and participant privacy. The problem is not always that policies are missing. The problem is that...
Nonprofits often depend on outside organizations to serve people effectively. A housing nonprofit may refer clients to food assistance. A family-service organization may coordinate with schools, clinics, legal-aid providers and government agencies. A youth program may...
