Many nonprofits rely heavily on one employee who knows how everything works. This person may understand the grant calendar, vendor relationships, board routines, reporting requirements, program exceptions and unwritten steps behind recurring tasks. Other employees...
During an emergency, employees cannot afford to search through old binders, email attachments and scattered folders for instructions. Nonprofits may face severe weather, medical incidents, building evacuations, cybersecurity events, participant safety concerns,...
Leadership succession can destabilize a nonprofit even when the transition is planned. An executive director, operations leader or program vice president may leave behind formal documents, but much of the organization’s practical knowledge may still live in personal...
