Nonprofit employees often spend too much time doing work that has already been done. They answer the same questions, resend the same forms, explain the same procedures and recreate documents that already exist somewhere inside the organization. This is not usually...
Most nonprofits do not think of document disorder as a major operational expense. There is no obvious invoice for it. The cost appears in small delays throughout the day: Employees searching for policies Managers answering repeated questions Staff recreating documents...
