A company launches Maisy inside Microsoft Teams. Most employees receive useful answers. Then someone finds an outdated procedure. Another gets an incomplete response. A third sees the correct answer but cannot open the source. Someone else asks a question Maisy cannot...
A small business wants employees to ask Maisy questions that cannot be answered from documents alone. A dispatcher needs the current service status for a customer. A manager wants to know whether an invoice is overdue. A sales employee needs the approved price range...
A small business launches a knowledge hub with approved policies, procedures and training material. Then employees begin finding gaps. A technician discovers that the written procedure does not cover a common exception. A manager notices that an approval rule changed....