Donors already expect nonprofits to use technology. The problem is not whether artificial intelligence is involved. The problem is whether the organization uses it in ways that feel transparent, responsible and aligned with its mission. Trust can erode quickly when AI...
People increasingly use ChatGPT and other AI assistants to find charities, research social issues, locate services and compare organizations. A potential donor might ask, “Which nonprofits provide housing assistance in Houston?” A parent might search for...
Nonprofits do not usually fail at artificial intelligence because the software is too complicated. They fail because they move from curiosity to implementation without defining the problem, organizing the information or assigning responsibility. A successful AI...
AI-assisted social media posts can outperform content written entirely by humans. That does not mean nonprofits should automate their social feeds. It means AI can improve performance when it helps staff create clearer, more consistent and better-structured content....
Superintelligence sounds like a problem for governments, technology companies and science-fiction writers. Why should a nonprofit leader care about hypothetical AI systems that may exceed human capabilities? Because the debate is not only about future machines. It is...
Artificial intelligence can reduce administrative work, improve research and help nonprofit employees find information faster. But every AI request depends on physical infrastructure consuming electricity, water and computing equipment. For a single nonprofit, that...
